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Был более двух недель назад

Кандидат

Мужчина, 42 года, родился 10 июля 1983

Москва, м. Белорусская, готов к переезду (Голицыно (Московская область), Краснодар, Минск, Одинцово (Московская область), Санкт-Петербург, Сочи), готов к редким командировкам

IT Specialist, IT Coordinator, IT Lead

220 000  на руки

Специализации:
  • Специалист технической поддержки

Занятость: полная занятость, частичная занятость

График работы: полный день, гибкий график, удаленная работа

Опыт работы 19 лет 10 месяцев

Октябрь 2016по настоящее время
8 лет 10 месяцев

Москва, www.bcg.ru

Услуги для бизнеса... Показать еще

IT Senior Specialist
Technical support of ~400 employees both onsite and remotely. Support of internal and external events. Coordinate tasks between 4 IT Specialists. Technical support tasks include: - Laptops setup - Lenovo Thinkpad (Windows, Office Suite, additinal software), Apple MacBook (MacOS, Office Suite, JAMF); - Work with mobile services provider (track charges, assign tariffs, resolve issues); - Resolving incidents and requests, implementing changes together with global teams from other countries; - Asset management (order hardware, stock inventory, hardware disposal); - Work with laptop repair vendor; - Access control system management. IT support of meetings and events: - Internal and external videoconferences tests and support (Zoom, Webex, MS Teams platforms; Cisco and Poly hardware); - Coordinating IT part of external events
Декабрь 2011Октябрь 2016
4 года 11 месяцев

Москва

СМИ, маркетинг, реклама, BTL, PR, дизайн, продюсирование... Показать еще

Senior specialist (technical support)
Full support of IT infrastructure of 3 companies (10-40 users in each). Installation and maintenance of workstations (Windows XP, Vista, 7, 8; MacOS), servers (Windows Server 2003, 2008; CentOS), printers (HP, Xerox, Kyocera), phones. Upgrading of PCs. Creating of Users' accounts in Active Directory, managing of accounts, access rights. Configuring of IP-phones using Cisco Call Manager, digital phones using LG LDK, Cisco switches. User support (desktops, laptops, tablets, smartphones). Help VIPs with handheld devices (Apple, Android, Blackberry), home theater systems (TVs, receivers, media players, programmable remotes).
Февраль 2009Декабрь 2011
2 года 11 месяцев
Bryan Cave Leighton Paisner

Москва, www.gblplaw.com/

Услуги для бизнеса... Показать еще

Senior Helpdesk specialist
Receiving of requests about problems with soft- and hardware. Support of employees in solving problems with hardware and software. Installation and maintenance of workstations (Lenovo), printers (HP, Canon), phones. Imaging of PCs (Altiris). Managing of user accounts, access rights, mailboxes. Office moves. Support of videoconferences. Inventory of hardware. Induction IT trainings for new employees. Co-operation with colleagues from London office during problem-solving.
Август 2007Январь 2009
1 год 6 месяцев
White & Case

www.whitecase.ru

Услуги для бизнеса... Показать еще

IT user support specialist
Receiving of requests about problems with soft- and hardware. Support of employees in solving problems with hardware and software. Installation and maintenance of workstations (HP), printers, phones, Blackberries. Upgrading of PCs. Creating of Users' accounts in Active Directory, managing of accounts, access rights. Configuring of IP-phones using Cisco Call Manager. Adding of Client-Matter codes. Fulfilment of office moves. Support of videoconferences.
Февраль 2006Август 2007
1 год 7 месяцев
Deloitte & Touche
Helpdesk Operator
Receiving of requests from Company’s employees about problems with Software and Hardware, support of employees in solving problems with hardware and software. Assigning of tasks to support staff.
Октябрь 2005Январь 2006
4 месяца
ITI Ltd.
Translator not on the permanent staff
Translation of technical documentation from English into Russian.

Навыки

Уровни владения навыками
Active Directory
Android
Cisco
iOS
Mac Os
MS Excel
MS Outlook
MS Word
VMware
Windows 7
Windows 8
Windows Server 2003
Windows Server 2008 R2
Windows Vista
Windows Xp
Администрирование серверов Windows
Windows 10
Zoom

Опыт вождения

Имеется собственный автомобиль

Права категории B

Обо мне

Technical skills: Software: MS Windows XP/Vista/7/8 - installation; creating user accounts; granting rights; changing preferences; sharing files and folders; installation of additional software etc. MS Office - installing and troubleshooting of Word, Excel, Powerpoint, Outlook. MS Windows Server - installation, roles, management (Print server, File services. WSUS). MS Active directory - creating accounts; adding to groups; enabling/disabling accounts; resetting passwords. MS Exchange Server - granting access rights to mailboxes, archiving of mailboxes. MacOS - configuring; installation of additional software. Linux (CentOS) - basic knowledge. Cisco IOS - basic configuration (ports, VLANs) Cisco Call Manager - configuring of IP-phones (assigning numbers to phones, adding numbers to phone book, managing of groups of numbers). LG LDK - configuring of phones. Altiris - imaging of PC’s, installing software using existing jobs, editing of existing jobs. Hardware: Replacing of memory modules, drives, power supplies on PC’s and servers. Solving hardware problems with printers (HP and Xerox), scanners, faxes. Attended following courses: MS-2261(2563) - Supporting Users Running the Microsoft Windows XP Operating System MS-2262(2564) - Supporting Users Running Applications on Microsoft Windows XP MS-2273 - Managing and Maintaining a Microsoft Windows Server 2003 Environment Personality: Responsible, industrious, good ability for education, without bad habits. Driving licence "B" Hobbies: Photography, foreign languages, reading, swimming, soccer.

Высшее образование (Магистр)

2007
Peoples' Friendship University of Russia (PFUR)
Power Plant Engineer (Turbines), Master's degree - Diploma with Honors
2005
Peoples' Friendship University of Russia (PFUR)
Power Plant Engineer (Turbines), Bachelor's degree - Diploma with Honors

Знание языков

АнглийскийC2 — В совершенстве


НемецкийA1 — Начальный


РусскийB2 — Средне-продвинутый


Повышение квалификации, курсы

2015
Deutsch als Fremdsprache (German as a foreign language) - B2.3
Goethe Institut Moskau, Certificate
2015
Test DaF (Deutsch als Fremdsprache)
TestDaF-Institut, Noten 5-5-4-4
2014
Deutsch als Fremdsprache (German as a foreign language) - B2.1, B2.2
Goethe Institut Moskau, Certificate
2008
Sales training
MCPiR, Certificate
2008
MS-2273 - Managing and Maintaining a Microsoft Windows Server 2003 Environment
Softline, Certificate
2007
Interpreter from German into Russian language
Russian university of international friendship, Diploma of Interpreter - with Honors
2007
MS-2262(2564) - Supporting Users Running Applications on Microsoft Windows XP
Softline, Certificate
2007
MS-2261(2563) - Supporting Users Running the Microsoft Windows XP Operating System
Softline, Certificate
2005
Interpreter from German into Russian language
Russian university of international friendship, Certificate of Interpreter
1999
Computer Graphics (Corel Draw, Photoshop, 3dsMax)
Golitsyno study center, Certificate

Гражданство, время в пути до работы

Гражданство: Россия

Разрешение на работу: Россия

Желательное время в пути до работы: Не более полутора часов